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Contract Documentation for Business Clients (B2B)


Contractual Framework

Namirial's B2B contract documentation is a single framework for all Namirial Group companies and has a modular structure, organised on several levels:

  • General Conditions: apply to all Group Services and Software, regardless of the company providing them.
  • Additional Conditions: supplement the General Conditions for specific categories of Services or Software (e.g. SaaS, On-Premises, Onboarding).
  • Specific Conditions: govern, where applicable, individual products or services.
  • Privacy Documentation: the General Data Processing Agreement, supplemented by the Data Processing Sheets for each service.

The Contract is entered into with the Group company indicated in the Commercial Proposal (the "Supplier"), which is the Client's sole counterparty, including where it offers Services provided by other Group companies. The annexes to the General Conditions set out the corporate and contact details of each Group company. Only the details relating to the Supplier apply to the contractual relationship.

General Conditions

The General Conditions constitute the core of the Contract and apply to all Namirial services and software.
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Additional and Specific Conditions

The Additional Conditions integrate the General Conditions and apply to specific categories of services or software. In some cases, they refer to related Specific Conditions which govern individual products or services.

Software On-Premises

Additional Conditions – On-Premises Software (applicable to software installed within the Client's infrastructure)
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Specific Conditions – Firma Grafometrica
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Software as a Service (SaaS)

Additional Conditions – SaaS (applicable to software provided as a cloud-based service)
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Specific Conditions – Building in Cloud
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Specific Conditions – ClickWrap
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Specific Conditions – Certified Electronic Delivery Services (service provided through Uanataca S.A., wholly owned by Namirial)
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Specific Conditions – Closed Wallet
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Specific Conditions – Namirial Sign Enterprise / eSignAnyWhere (eSAW)
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Specific Conditions – IvNeos
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Specific Conditions – IvSign
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Specific Conditions – Signaturit
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Specific Conditions – VIDsigner
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Specific Conditions – MailDocPro (service provided through Studio Informatica Srl, wholly owned by Namirial)
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Specific Conditions – AI integrated into SpinOff
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Qualified Electronic Signature Services within eSAW platform

Additional Conditions – Qualified Electronic Signature issuance, QES (applicable to the issuance of qualified electronic signatures managed entirely by Namirial in connection with eSignAnyWhere platform, outside the Namirial Onboarding platform)
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Namirial Onboarding

Additional Conditions – Namirial Onboarding (applicable to all functionalities, services and/or software, included within the Namirial Onboarding platform)
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Authentication services

Additional Conditions – SPID Aggregated Entity (applicable where the Client intends to operate as an aggregated entity under the Namirial SPID aggregator)
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Additional Conditions – CIE Aggregated Entity (applicable where the Client intends to operate as an aggregated entity under the Namirial CIE aggregator)
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Namirial Archive Services

Additional Conditions – Namirial Archive (applicable to Namirial's document management services)
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Specific Conditions - Archiving
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Specific Conditions - Preservation
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Specific Conditions - Italian Electronic Invoicing
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Specific Conditions – International Electronic Invoicing (service provided through Digital Technologies Srl Società Benefit, wholly owned by Namirial)
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Specific Conditions – Peppol Access Point
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Specific Conditions – QPres
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Additional Conditions – Namirial Archive France
These terms apply exclusively when the Namirial Archive France service is provided in accordance with French regulations on digital preservation.

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Specific Conditions – Preservation France
These terms apply exclusively when the Namirial Archive France service is provided in accordance with French regulations on digital preservation.

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Additional Conditions – Namirial Archive Romania
These terms apply exclusively when the Namirial Archive Romania service is provided by Namirial Srl (Romania) in accordance with Romanian regulations on digital preservation.

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Specific Conditions – Preservation Romania
These terms apply exclusively when the Namirial Archive Romania service is provided by Namirial Srl (Romania) in accordance with Romanian regulations on digital preservation.

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Qualified Electronic Delivery Services

Additional Conditions – Qualified Electronic Delivery, QERDS (service provided through Uanataca S.A.)
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HW Bit Services

Additional Conditions – HW Bit
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Privacy Documentation

General Data Processing Agreement

General Data Processing Agreement Applies to all Namirial services and software, unless otherwise specified in the General Conditions or in the Additional/Specific Conditions.
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Data Processing Sheets

Software on-premises

Software on-premises Data Processing Sheet – On-Premises Software: applicable to software installed within the Client's infrastructure
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Software as a Service (SaaS)

Data Processing Sheet - Building in Cloud
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Data Processing Sheet - eSignAnyWhere
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Data Processing Sheet - VidSigner
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Data Processing Sheet - ClickWrap
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Data Processing Sheet - EviServices (Qualified Electronic Delivery – QERDS)
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Data Processing Sheet - QERDS (CA)
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Data Processing Sheet - TAX AMC
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Data Processing Sheet - PEC MAILER
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Data Processing Sheet - SWS
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Data Processing Sheet - PreventGO
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Data Processing Sheet - Onboarding (NOB)
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Data Processing Sheet - Aggr. SPID (Aggregato SPID)
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Data Processing Sheet - Archive (Archiving / Digital preservation / Electronic Invoicing / Peppol Node)
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Data Processing Sheet - AI Classification
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Data Processing Sheet - Aggr. CIE (Aggregato CIE)
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Data Processing Sheet - eINVOICE (International Electronic Invoicing)
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Data Processing Sheet - SafeAccess
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Data Processing Sheet - PCT-API
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Data Processing Sheet - HSE
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Data Processing Sheet - ClosedWallet
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Data Processing Sheet - MailDocPro
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Data Processing Sheet - SGApro
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Data Processing Sheet - PortalePratico
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Data Processing Sheet - SW Gestione Rifiuti (Buffetti)
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Data Processing Sheet - AI SpinOff
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